Terms of service
TERMS OF SERVICE
Last Updated: 8 August 2026
1. OVERVIEW
Welcome to The Scarf Shoppee, a brand operated under Kapdda The Fabric Store, a legally registered business based in Surat, Gujarat, India.
In these Terms of Service, “The Scarf Shoppee,” “we,” “us,” and “our” refer to The Scarf Shoppee and/or Kapdda The Fabric Store, as applicable.
These Terms of Service govern your access to and use of our website, online store, products, and services.
By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and other policies published on our website.
If you do not agree with these Terms of Service, please do not use our website or place an order.
We reserve the right to update these Terms of Service from time to time. Any updated version will be posted on this page.
2. USE OF OUR WEBSITE
You agree to use our website only for lawful purposes and in accordance with these Terms of Service.
When placing an order, you agree to provide accurate and complete information, including your name, email address, telephone number, billing information, and shipping address.
You are responsible for ensuring that the information you provide is accurate and up to date.
We reserve the right to refuse or cancel an order where we reasonably believe that information provided is inaccurate, fraudulent, unauthorized, or intended for an unlawful purpose.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, colors, dimensions, materials, and other product information displayed on our website are accurate.
However, slight variations may occur due to differences in screen settings, lighting conditions, photography, and the nature of digital fabric printing.
Please note that not all scarves sold by The Scarf Shoppee are made from 100% pure silk. Material composition may vary from product to product and will be stated in the relevant product listing.
Customers are responsible for reviewing the product description, material, size, and other relevant information before placing an order.
We reserve the right to update product descriptions, photographs, prices, availability, and other product information when necessary.
4. COLORS AND PRODUCT APPEARANCE
We make reasonable efforts to display product colors as accurately as possible.
However, actual colors may appear slightly different depending on your screen, device settings, lighting conditions, photography, and the nature of digital fabric printing.
Slight color variation between product photographs displayed on our website and the actual product does not necessarily constitute a product defect.
5. ORDERS AND ORDER ACCEPTANCE
When you place an order through our website, you are making an offer to purchase the selected product or products.
An order is accepted once payment has been successfully received and the order has been confirmed by The Scarf Shoppee.
We reserve the right to refuse or cancel an order in circumstances including, but not limited to:
- the product being unavailable;
- an error in product information or pricing;
- suspected fraudulent or unauthorized activity;
- incorrect or incomplete customer information;
- payment-related issues; or
- circumstances beyond our reasonable control.
If we cancel an order after payment has been received, any applicable refund will be processed through the original payment method or another appropriate payment method.
6. PRICING AND PAYMENT
Product prices displayed on our website are subject to change without prior notice.
The price applicable to your order will generally be the price displayed at the time the order is placed.
Applicable taxes, shipping charges, customs duties, import taxes, or other charges will be handled as stated at checkout or in our applicable policies.
You agree to provide valid and accurate payment information when placing an order.
The Scarf Shoppee is not responsible for additional charges imposed by banks, payment providers, customs authorities, or other third parties.
7. SHIPPING AND DELIVERY
Orders are processed and shipped according to our Shipping Policy.
Any delivery timeframe displayed or communicated by us is an estimate and is not a guaranteed delivery date.
Delivery may be affected by courier operations, weather, holidays, customs processing, government restrictions, incorrect addresses, or other circumstances beyond our reasonable control.
Once an order has been dispatched, The Scarf Shoppee is not responsible for damage, loss, delay, or mishandling caused by the shipping carrier, customs authorities, or other third parties involved in transit.
If tracking information shows that a parcel has been delivered to a mailbox, parcel locker, building reception, security desk, neighbour, or another location designated by the shipping carrier, the shipment will be considered delivered by the carrier.
In such circumstances, the customer is responsible for contacting the shipping carrier directly and following the carrier's procedures for locating or recovering the parcel.
For international orders, customers are responsible for any applicable customs duties, import taxes, customs clearance charges, or other charges imposed by the destination country, as explained in our Shipping Policy.
8. RETURNS AND REFUNDS
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.
Customers are responsible for reviewing the Return & Refund Policy before placing an order.
Where a return is approved, the customer is responsible for applicable return shipping costs and any customs duties, import taxes, or other charges associated with returning the package, as specified in our Return & Refund Policy.
Nothing in these Terms of Service is intended to exclude or restrict any consumer rights or remedies that cannot lawfully be excluded or restricted under applicable law.
9. ORDER CANCELLATION
If you wish to cancel an order, please contact us as soon as possible after placing the order.
Cancellation requests may not be accommodated once an order has entered processing, packaging, or dispatch.
Once an order has been dispatched, it cannot be cancelled through a standard cancellation request and will instead be subject to our Return & Refund Policy, where applicable.
10. INTELLECTUAL PROPERTY
All content displayed on The Scarf Shoppee website, including but not limited to:
- scarf designs and artwork;
- product photographs;
- product images;
- graphics;
- logos;
- brand names;
- text;
- illustrations;
- videos;
- website layout and design; and
- other original content
is owned by, created for, or licensed to Kapdda The Fabric Store and/or The Scarf Shoppee, as applicable, and is protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, distribute, publish, upload, commercially exploit, or otherwise use our designs, photographs, artwork, branding, or other website content without our prior written permission.
Purchasing a product from The Scarf Shoppee does not transfer ownership of the underlying artwork, design, photograph, copyright, trademark, or other intellectual-property rights associated with the product.
11. WEBSITE CONTENT AND ACCURACY
We make reasonable efforts to keep the information on our website accurate and current.
However, occasional typographical errors, inaccuracies, omissions, pricing errors, product information errors, or availability errors may occur.
We reserve the right to correct errors, update information, change product details, or cancel an affected order where necessary.
If an error materially affects an order that you have placed, we may contact you regarding the appropriate resolution.
12. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party services, including payment providers, shipping companies, social-media platforms, analytics providers, or other third-party websites.
These third parties operate independently and may have their own terms, policies, and privacy practices.
The Scarf Shoppee is not responsible for the content, availability, security, policies, or practices of third-party websites or services.
13. PROHIBITED USES
You agree not to use our website or services:
- for any unlawful or fraudulent purpose;
- to violate applicable laws or regulations;
- to infringe our intellectual-property rights or the rights of others;
- to copy, reproduce, scrape, or commercially exploit our website content without permission;
- to interfere with the security or operation of our website;
- to introduce viruses, malicious code, or harmful software;
- to attempt unauthorized access to our website or systems; or
- in any manner that could damage, disable, overburden, or impair our website or services.
We reserve the right to restrict or terminate access where we reasonably believe that these Terms have been violated.
14. WEBSITE AVAILABILITY
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, completely error-free, or free from technical problems.
Website availability may be affected by maintenance, technical failures, hosting issues, internet disruptions, cyber incidents, or circumstances beyond our reasonable control.
15. FORCE MAJEURE
The Scarf Shoppee shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, government restrictions, strikes, transportation disruptions, internet or technology failures, customs delays, pandemics, war, civil unrest, or other unforeseen events.
16. DISCLAIMER
Our website and its content are provided for general informational and commercial purposes.
We make reasonable efforts to ensure that product information is presented accurately and that our website operates properly.
However, we do not guarantee that all website content will always be completely accurate, uninterrupted, timely, secure, or free from errors.
Nothing in these Terms of Service is intended to exclude or restrict any rights or remedies available to consumers under applicable law.
17. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, The Scarf Shoppee and Kapdda The Fabric Store shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including delays, loss, damage, or mishandling caused by shipping carriers, customs authorities, payment providers, or other third parties.
We shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded or limited.
Nothing in these Terms of Service limits any liability or consumer right that cannot legally be excluded or limited under applicable law.
18. PRIVACY
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and process personal information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
19. CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service from time to time.
The updated version will be posted on this page with the revised "Last Updated" date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
20. SEVERABILITY
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be modified or removed only to the extent necessary.
The remaining provisions shall continue to remain in effect.
21. ENTIRE AGREEMENT
These Terms of Service, together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and other policies expressly incorporated into these Terms, constitute the terms governing your use of The Scarf Shoppee website and your purchases from us.
If there is any conflict between these Terms of Service and a specific policy relating to a particular transaction, the more specific policy shall apply to that transaction to the extent permitted by applicable law.
22. GOVERNING LAW AND JURISDICTION
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Subject to any mandatory consumer rights, remedies, or jurisdiction available under applicable law, disputes arising in connection with these Terms of Service or transactions with The Scarf Shoppee shall be subject to the jurisdiction of the competent courts in Surat, Gujarat, India.
23. CONTACT & BUSINESS INFORMATION
The Scarf Shoppee
A brand of Kapdda The Fabric Store
Legal Business Name: Kapdda The Fabric Store
Registered Location: Surat, Gujarat, India
Principal Business Address: D-1301, Pioneer Luxury, Althan Bhimrad Canal Road, Surat – 395017, Gujarat, India
Customer Care Email: thescarfshoppee@gmail.com
Phone / WhatsApp: +91 9504950481
Grievance Officer: Astha Chauhan
Designation: Proprietor
Grievance Contact: +91 9504950481
GSTIN: 24ALWPB9563A1Z1
For questions regarding orders, products, shipping, returns, refunds, or other concerns relating to The Scarf Shoppee, customers may contact us using the details above.